This Privacy Policy describes how Nea Inc., doing business as Nora Health AI ("NEA," "we," "us," or "our"), collects, uses, shares, and protects personal information in connection with our website available at norahealth.ai, our mobile application, and related products and services (collectively, the "Services").
This Privacy Policy is intended for users located in the United States.
The Services are currently offered only to users in the United States.
1. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy within the Services or by other appropriate means. Your continued use of the Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
2. Personal Information We Collect
We collect personal information in the following ways:
Information You Provide Directly
Information Collected Automatically
Voice Information
If you use NEA’s AI assistant, we may collect and process audio recordings of your voice during active sessions in order to provide and improve the Services. Please do not provide sensitive personal information, medical data, or payment information through voice interactions.
3. How We Use Personal Information
We use personal information to:
- Provide, operate, and maintain the Services;
- Communicate with users;
- Improve and develop new features, including AI-powered functionality;
- Ensure security, prevent fraud, and enforce our policies;
- Comply with applicable legal obligations.
4. How We Share Personal Information
We may share personal information with:
- Service Providers that perform services on our behalf (e.g., hosting, analytics, customer support);
- Business Partners when necessary to provide requested Services;
- Legal Authorities if required by law or to protect rights, safety, or property.
NEA does not sell personal information.
5. Your Choices
You may:
- Access, update, or delete your account through the app settings;
- Opt out of marketing emails using the unsubscribe link;
- Disable cookies through your browser settings (note that some features may not function properly).
6. Children’s Privacy
The Services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
6. Children’s Privacy
The Services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@neaapp.ai
